We help leaders and teams thrive through endless uncertainty—using the power of behavioral science.

Your business is transforming as you read this.

Your business is transforming
as you read this.

How is that impacting your strategy? culture? people? customers?

Our philosophy

We help leaders and teams build resilience to thrive through change—not just the knowledge to understand it.

We design bespoke, integrated journeys where individual coaching, diagnostic assessment, peer learning, and engaging facilitation combine to drive lasting behavior change that translates into business results.

Our Approach

How we work matters as much as what we deliver.

Our clients are partners, not accounts. We co-create solutions rather than deliver prescriptions.

We’re guided by evidence—but we know data doesn’t capture everything that matters. The best work happens when rigor meets judgment. And we never forget that behind every business challenge are unique human experiences.

Services

Executive Coaching

We partner with leaders to close the gap between where they are and where they need to be. Our approach connects the science of behavior to the reality of business pressure—helping leaders see patterns they've missed, build new capabilities, and make decisions with greater clarity.

Team Development

High-performing teams don't happen by accident. We help leadership teams deepen their understanding of each other, surface the tensions that slow them down, and align around shared purpose—so they can move faster together.

Leadership Development

Leaders don't develop from content. They develop from experience, reflection, and practice. Our programs give leaders a deeper understanding of their own behavior and its effects—then help them apply new strategies to real situations.

Organizational Transformation

Change fails when people aren't brought along. We work with you to identify what actually needs to shift, align your executive team, engage your employees, and achieve outcomes that stick.

Executive Assessment

We help organizations make high-stakes talent decisions with confidence. Our assessments combine validated instruments with deep behavioral interviews to surface strengths, development areas, and fit—whether you're hiring externally, promoting internally, or planning succession.

Our Values

Partnership Over Prescription

We don't arrive with answers—we arrive with methods. Our job is to listen, illuminate, and co-create, not instruct.

Rigor With Warmth

We're grounded in behavioral science, but we never forget we're working with humans. Data informs our approach. Relationships make it work.

Business Impact, Human Focus

Strategy is executed by people. We connect individual development to business outcomes—because organizations transform when the humans inside them do.

Honest Feedback, Kindly Delivered

We tell you what we see. We do it in a way that builds rather than breaks. If something isn't working, we'll say so—and help you figure out what will.

Our TEAM

Mitch Glick, Ph.D.

Founder & Managing Director

Mitch is an organizational psychologist who combines the rigor of behavioral science with an improviser’s sensibility. With a background spanning clinical psychology, consulting, and the entertainment industry, he brings a distinctive lens to leadership development—one that honors both the evidence and the human.

His work focuses on helping leaders and teams navigate transformation, build resilience, and close the gap between intention and impact. He’s equally comfortable working with technical founders becoming people leaders, senior executives preparing for succession, or teams in crisis.
Based in Switzerland. Works globally.

Mary Cianni, Ph.D.

Principal

Mary is an organizational psychologist with over 30 years of experience helping clients navigate large-scale transformations—M&A, restructuring, and strategic shifts. Her style blends analytical rigor with genuine compassion for the humans at the center of change.

Before returning to academia, Mary held global leadership roles at Willis Towers Watson and Korn Ferry, and served as Chief People Officer at a specialty pharmaceutical company. She is currently Clinical Associate Professor at NYU’s Executive Coaching & Organization Consulting program.

Her book The Consultant’s Compass: Navigating Success with Courage, Curiosity, and Compassion was published by Forbes Books in 2024. She holds a doctorate in Counseling Psychology from Penn State.

Based in New York. Works globally.

Matt Brown, MSC

Principal

Matt is an executive coach and organizational psychologist who helps leaders work through the challenges that affect professional performance. His approach engages both head and heart—helping clients build self-awareness, navigate transitions, and move through obstacles with greater clarity.

Before founding his own consultancy, Matt spent nearly a decade as a Director at YSC, the global leadership consulting firm, where he specialized in executive coaching, assessment, and development. He began his career in HR at Barclays.

Matt holds an MSc in Industrial and Organizational Psychology from the University of Manchester and a degree in Politics and Economics from the London School of Economics. He has been coaching executives since 2000.

Felicity Lee, MSc C.Psychol

Principal

Felicity is a Chartered Occupational Psychologist and executive coach with over 20 years of experience working with senior leaders. Her style is warm and compassionate while being challenging—always in service of the client and their agenda.

Her work focuses on leadership assessment, team development, and executive coaching across sectors including financial services, energy, retail, media, and telecommunications. Clients include Barclays, Credit Suisse, BP, Sky, Channel 4, and the NHS.

Felicity has appeared as a workplace psychologist on BBC television, including The Apprentice: You’re Fired and Be Your Own Boss. She holds an MSc in Occupational Psychology and an Advanced Diploma in Executive Coaching from Leeds University.

Based in Surrey, UK. Works globally.

Advisory Board

Neil Jacobs, MSc, BPS

Advisory Board Member

Neil is a business psychologist and executive coach with 30 years of global experience working with boards, leaders, and teams across industries—from Fortune 500s to high-growth startups to government organizations.

Before founding MindsOpen, Neil was Managing Director at YSC, the global leadership consulting firm. He began his career with the British Military before joining Scotland Yard as Head of Psychology, where he debriefed the UK police response to 9/11 and served as Director of Security Strategy for the London 2012 Olympics.

Neil is a Fulbright Scholar and Associate Fellow of the British Psychological Society. He holds an MSc in Organizational Psychology from the University of Hull.

Based in Boston. Works globally.

Andy Houghton, MSC, BSC

Advisory Board Member

Andy is a business psychologist with 30 years of experience in HR, talent management, and organizational development. His work focuses on helping people and companies align around purpose—why be here, why do this, why go that way.

Andy spent the first half of his career in HR and talent roles at British Gas, Allied Domecq, and RBS before moving into consulting. He deepened his expertise in coaching, assessment, and facilitation over 10 years of consulting work, including leadership roles in the USA during a PE-backed management buyout.

He founded WholeHearted Consulting in 2015 and holds an MSc in Occupational Psychology from the University of London. Andy is also a member of Edinburgh Napier University Court.

Based in Edinburgh. Works globally.

Who we work with